Whether urgent or minor, we treat every inquiry with the same respect.
I partner with colleagues from across the organization to provide innovative solutions that meet our customers’ needs.
Customer Relations goes well beyond answering phones and being polite. You have to be an expert in communication and people. The way you handle a customer inquiry could ultimately effect sales revenue.
It is a delicate balance of partnering with customers and colleagues to identify the need, communicate it effectively and resolve it quickly. I do not have all the answers but, with 9 years of experience, I’ve learned how to face every request that comes my way.
Whether urgent or minor, my colleagues and I treat every inquiry with the same respect. Together we work diligently to provide effective, innovative solutions that ensure our customers are satisfied.