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Managing information technology in banking: MKS Integrity
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MKS Integrity and the Financial Services Industry

REDUCE COST AND MITIGATE RISK, WHILE EVOLVING SYSTEMS TO MEET CUSTOMER DEMANDS

MKS delivers a proven platform and a portfolio of solutions to meet the needs of the financial services industry. With MKS Integrity, you can take control of application lifecycles to achieve regulatory compliance, risk mitigation and superior customer satisfaction.

As financial institutions strive to evolve and improve their systems and service content (and respond quickly to market requirements) it has become critical to connect these market requirements efficiently into their diverse systems development activities. To answer this challenge, many Global 1000 financial services organizations use MKS software to manage critical software applications and processes.

"We looked at the market extensively for a solution to manage our requirements and it became very clear that only one solution provided a complete integration with our development and test environments, and this was MKS Integrity. Now, with MKS Integrity 2007, we have the ability to not only integrate all requirements right to down to the source code, and across to quality management, but also have the capability to represent these requirements as interrelated items in an easy to
manage document, complete with rich text and other document management features."

- Tom Clark, Head of Quality Implementation, HSBC plc.


Click here to view the HSBC Webinar Recording


Recognized by industry analysts as one of the most robust and complete application lifecycle management (ALM) platforms available today, MKS Integrity can help financial services organizations transform application development and management, driving increased transparency, accountability and efficiency throughout the entire IT infrastructure.


What can MKS Integrity do for Financial Services organizations?

MKS Integrity for Financial Services can address not only the requirements of application development for in-house development teams but also the management, deployment and ongoing maintenance of applications throughout the organization. Many banks and financial institutions use MKS Integrity to improve their systems content and customer service. For instance, HSBC used MKS Integrity across their diverse global development activities to drive significant reuse, which enabled a reduction in the number of data centers (driving significant IT savings) whilst improving service through greater sharing (reuse) of software and data.

Drawing on the experiences and deployments at leading financial services organizations, MKS Integrity can offer prebuilt reports, templates, workflows and other components that are designed to address key challenges and regulatory requirements faced by financial services organizations.

This functionality extends through the entire application lifecycle, from Requirements Management, through Software Configuration and Change Management to Testing and Release Management. The unified architecture of the MKS platform provides unparalleled process flexibility and interconnectivity across all artifacts and all stages of the lifecycle.


What business challenges can MKS Integrity solve for Financial Services companies?

MKS Integrity enables best practices across the application lifecycle and helps financial services organizations to:

  • ensure regulatory compliance by providing complete traceability and auditability across development and IT-related processes
  • manage a diverse array of internally-developed and COTS software in an IT/development environment
  • mitigate the risks associated with globalized development, outsourcing and offshoring by collaborating across organizations and geographies with a single, unified ALM solution
  • capture customer incidents (across a wide variety of touch points) and translate them into actionable problems, which can then drive change requests (and ultimately new software for release)
  • enhance global team productivity and reduce costs through artifact re-use and process automation
  • achieve greater flexibility and responsiveness in development activities by connecting upstream requirements documents and activities to downstream development and providing enterprise support for iterative development methodologies such as Agile


Who uses MKS Integrity in this Industry?

As noted above, many Global 1000 financial services companies rely on MKS software to help control and manage their application lifecycles.

"MKS provides us with a central repository on a server where all our source code is stored. Every one of the bank's 400 programmers who work with the MKS repository, out of 2,000 programmers in the bank, check in and out every day. The repository keeps track of every transaction - what changes have been made, by whom and when. Access to code is strictly controlled -- I can't get into the central repository."
Walter Malofy, Manager, Reporting & Source Code Management Tools, Royal Bank of Canada

"Unifying the test process function into the overall application lifecycle is a key differentiating ability provided by MKS. When information resides in various point tools, the result is fragmented, disconnected information flow which we believe is a significant barrier to productivity and innovation. MKS's unified lifecycle approach frees our organization to collaborate effectively and respond quickly."
Frank Gauld, Vice President, Global Software Engineering, NCR Financial Services Division

"Our business model is based on adaptation and re-labelling of a standardised system core, which allows our customers to efficiently deliver banking services under their own brand. Systems are designed by Crosskey uniquely to fit each customer's brand image and wishes, while sustaining short implementation times and low development costs. MKS's application lifecycle management solution allows us to manage ongoing change to multiple systems in a highly orchestrated, organised and efficient way."
Niklas Ekebom, Specialist, Crosskey Banking Solutions


Where can I learn more?

Webinar: HSBC - Enabling Business Growth Through a Focused Application Life Cycle Management Strategy(registration required)

Case Study: Users (a unit of Fiserv)

White Paper: Driving New IT Efficiencies in the Financial Sector with ITIL (registration required)

White Paper: A Roadmap for Corporate Governance in Canada: How Process Automation Drives the Financial Reporting Control Framework(registration required)



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