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Streamlining Compliance in Communications

TL 9000 is a variation of the ISO 9000 standard specific to the telecommunications industry. It was developed more than a decade ago to meet the supply chain quality requirements of the global communications industry and it defines quality system requirements for design, development, production, delivery and service. In addition to quality systems it specifies consistent measurements that organizations can use to evaluate the effectiveness of quality implementation and improvement programs and to compare to industry benchmarks.

The benefits of complying to the standard are well documented. Certified companies have demonstrated reductions in cost, cycle times and product return rates. In addition, the standard's measurements and statistics can be compared to industry benchmarks to objectively evaluate suppliers, providers and products. Organizations that can demonstrate scoring well against the PDR (Performance Data Report) benchmarks have a competitive advantage.

However, the standard has drawbacks. The additional overhead in implementing, maintaining and certifying compliance to the standard as well as compiling the metrics makes many organizations hesitant to apply it. TL 9000 includes 4 additional areas that are not in the ISO 9000 standard, including the TL 9000-S certification for software development and life-cycle management. The increasing reliance on software as a differentiator in the high tech electronics industry combined with the high velocity of change characteristic of software development makes achieving TL 9000-S or TL 9000-HS certification a daunting prospect. 

As the global software development solution chosen by market leading suppliers and providers in the telecommunications industry for close to 10 years, PTC Integrity has the capabilities organizations need to reduce the overhead of TL 9000 certification and maximize its potential efficiency gains.

PTC Integrity is a truly integral global software development solution which incorporates all software development processes and artifacts in a single source of truth. It delivers:

Comprehensive and easily demonstrable traceability

Organizations that rely on a collection of tools, documents and spreadsheets to manage software development activities find the demands for traceability of requirements and design changes to software releases in section 7 of the standard  extremely time consuming and error prone. PTC Integrity seamlessly connects every activity and asset to related activities and assets throughout the entire product development lifecycle. Requirements can be traced to designs, models, tests, code, and releases in a single source of truth, and traceability can be demonstrated with mouse-clicks.

Change control and configuration management

At the core of the PTC Integrity solution are process-driven software configuration, software change management (SCCM) and software reuse capabilities that deliver the control of design and development changes and the release and delivery of software products stipulated in section 7

Test Management

PTC Integrity's test management enables engineering organizations to improve product quality efficiently through its support for requirements based testing and parameterized testing, and its test artifact reuse capabilities. PTC Integrity's test management orchestrates testing activities and documentation, enabling communications development companies to quickly meet the TL 9000 test planning and execution requirements. Defect management Dashboard Screenshot

Real-Time Cross Discipline Visibility into Product and Process

PTC Integrity provides dashboards and reports with real-time metrics gathered automatically from development activities, including key TL 9000 metrics such as defects and software fixes. Instead of requiring person days of aggregating and compiling data from multiple systems, PTC Integrity provides the data at a mouse click, even across disparate teams.


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