Optimizing IT Processes in Retail - Presented by Sophelle

Technology innovation can fuel competitive advantage in retail. And by optimizing process efficiency, retail IT departments can:

Fuel innovation
Manage change and complexity
Control costs
Minimize risk to revenue streams
Automate compliance

In this webinar, MKS presents its partner, leading IT consultant Sophelle, a trusted partner for many top retail names in the Fortune 500. Doug Weich, principal with Sophelle shares his knowledge and experience in optimizing retail IT and business processes for maximum effect, while introducing you to ChainConnect, a simple and effective process and workflow management solution built by retailers for retailers on the MKS Integrity platform.

Sophelle is an experienced provider of management and technology consulting services to the retail industry, helping both emerging and Fortune 500 clients achieve IT objectives by delivering sound, flexible strategies and reliable, efficient solutions. Committed to client success and satisfaction, Sophelle generates measurable value in the areas of IT strategy, application development, systems integration, quality assurance, risk management and IT recruiting services.

Doug Weich has over 15 years experience in the retail technology industry. As Founder and President of Sophelle, Doug has helped guide some of the nations leading retailers through highly complex technology transitions that result in enterprise-wide gains in efficiency and productivity. Doug co-founded and served as CTO for RetailExchange.com, the leader in excess inventory solutions for manufacturers and retailers. As IT Specialist in the Retail and Direct Marketing practice for EDS Management Consulting Services/AT Kearney, he advised leading national and international retailers on best practices. Doug also served as VP of IS at Wholesale Depot, where he implemented leading-edge point-of-sale, merchandising, warehouse, distribution, financial and database marketing systems. Doug earned his MBA from Northeastern University and his B.S. in Computer and Management Science from the University of Massachusetts at Amherst.

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* What problems are you trying to solve?
Process maturity
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MKS is a leader in software application management, harmonizing the disciplines of application lifecycle management (ALM) and IT Service Management with its enterprise software platform, MKS Integrity. Delivering end to end coverage across the application development lifecycle. MKS Integrity's capabilities include requirements management, software configuration management (SCM), software change management, software build management and software test management, through to software deployment and release management, and IT portfolio management. Our customers can better meet IT governance and compliance goals, achieve high levels of software process maturity, measure project performance and make substantial productivity gains at an overall low total cost of ownership.

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Optimizing IT Processes in Retail - Presented by Sophelle