Home PTC Integrity Contacts Press Press Releases MKS ITIL Expert to Address Delegates at itSMF USA Conference – Charlotte, NC
Bookmark and Share

MKS ITIL Expert to Address Delegates at itSMF USA Conference – Charlotte, NC

Charlotte, NC – September 17, 2007: MKS Inc. (TSX:MKX) invites those attending the itSMF USA Fusion 07 Conference at the Charlotte Convention Centre September 17 – 18 to stop by its booth (#834) to learn how its enterprise Application Lifecycle Management (ALM) solution provides Global 1000 organizations with greater visibility over geographically distributed software development activities, enhanced development productivity, and improved IT controls for regulatory compliance across zSeries, iSeries, and distributed platforms. See what makes MKS Integrity 2007 stand out.

"Why Don't Developers Wear Pagers Too?"

Charlotte, NC – September 17, 2007:  MKS Inc. (TSX:MKX) invites those attending the itSMF USA Fusion 07 Conference at the Charlotte Convention Centre September 17 – 18 to stop by its booth (#834) to learn how its enterprise Application Lifecycle Management (ALM) solution provides Global 1000 organizations with greater visibility over geographically distributed software development activities, enhanced development productivity, and improved IT controls for regulatory compliance across zSeries, iSeries, and distributed platforms. See what makes MKS Integrity 2007 stand out.

Dan Boutin, Strategic Solutions Manager, MKS, will discuss the relationship between ALM and process frameworks like ITIL, CMMI, CoBIT, and ISO in his presentation to attendees, Tuesday, September 18th at 3:30 PM in Room 213D. Mr. Boutin will explore how to effectively integrate these frameworks (taking a specific look at ITIL V3) with application development, QA/Test and Operations into an effective software factory.

"The service desk provides the primary window for customer and user contact with the service organization on a day-to-day basis. Though not a process itself according to ITIL (it is a function), the service desk may be responsible for a number of discrete functions within the support organization," says Boutin. "By extending the Service Desk with MKS Integrity, a unified application lifecycle management platform with powerful process and workflow ability, traceability will not only include configuration items (CIs) in production, but will also provide the capability to link to all application development artifacts to be able to perform end-to-end impact analysis, including the scope of the resolution of the problem under analysis."

To view the MKS whitepaper "Extending the Service Desk with Application Lifecycle Management," please visit:  http://www.mks.com/resources/data/multimedia/webinars/instances/extending-your-service-desk-with-application-lifecycle-management 

About MKS

MKS is the premier provider of application lifecycle management solutions for the global 1000. MKS's flagship ALM solution, MKS Integrity, is the most highly integrated ALM platform in the industry today, spanning all aspects of the software development lifecycle and supporting critical business transformations including SOA, application rationalization and outsourcing. MKS Integrity’s single architecture drives high levels of user productivity, facilitates rapid deployment and process standardization while delivering a complete view of application development activity through real time metrics, trends and reporting. MKS Integrity also provides essential support for IT operations through software deployment and issue management. Founded in 1984, MKS serves more than 10,000 customers in countries across the world. Whether through deployment of MKS's solution strategically on an enterprise scale, or by leveraging individual components to solve project-level challenges, our customers can use MKS's software to enable higher levels of process maturity, better manage global development activity and safeguard their most critical business applications and software assets. Under its widely known MKS Toolkit brand, MKS also provides UNIX-Windows co-existence and system administration that significantly cut development and administrative costs and reduce time to market, while enabling enhanced performance. More information about MKS can be found at http://www.mks.com or by calling 1-800-265-2797 (US & Canada), +49-711-351775-0 (Germany), +44-1483-733900 (United Kingdom) and 1-519-884-2251 (Rest of World).

Copyright © 2007 MKS Inc., MKS and MKS Toolkit are trademarks or registered trademarks of MKS Inc. All other trademarks mentioned in this release are the property of their respective owners.

This news release contains forward-looking statements that involve risks and uncertainties, which may cause actual results to differ materially from the statements made. When used in this document, the words "may", "would", "could", "will", "intend", "plan", "anticipate", "believe", "estimate", "expect" and similar expressions are intended to identify forward-looking statements. Such statements reflect the Company’s current views with respect to future events and are subject to such risks and uncertainties. Many factors could cause our actual results to differ materially from the statements made including those factors detailed from time to time in filings made by the Company with Canadian securities regulatory authorities. Should one or more of these risks or uncertainties materialize, or should assumptions underlying the forward looking statements prove incorrect, actual results may vary materially from those described herein as intended, planned, anticipated or expected. Although the Company believes the expectations represented by such forward looking statements are reasonable, there can be no assurance that those expectations will prove to be correct. The Company does not intend and does not assume any obligation to update these forward-looking statements.

US and Canada Media Contact:
Email:pr@mks.com

 

Document Actions